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Last Updated: December 25, 2025
Scently Hub operates this website and store, including all related features, content, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Scently Hub is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or otherwise interact with us. By using our Services, you acknowledge that you have read and understand this Privacy Policy.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
“Personal information” refers to information that identifies or can reasonably be linked to you. We do not consider anonymized or de-identified information as personal information.
Depending on how you interact with the Services, we may collect:
Contact information: name, email, phone number, billing and shipping addresses.
Financial information: credit/debit card details, payment account information, transaction details, and payment confirmations.
Account information: username, password, security questions, preferences, and settings.
Transaction history: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.
Communications: messages you send us, including customer support inquiries.
Device information: IP address, browser, device type, operating system, and unique device identifiers.
Usage information: interactions with the Services, including pages viewed, clicks, and navigation behavior.
We may collect information:
Directly from you: when creating an account, purchasing, or communicating with us.
Automatically: via cookies, tracking technologies, and your device usage of the Services.
From third-party service providers: who support our operations (e.g., Shopify, payment processors, cloud storage).
From business partners: where you interact with partner promotions or features.
We may use your information to:
Provide and improve Services: fulfill orders, process payments, manage your account, personalize shopping experiences, and recommend products.
Marketing and advertising: send promotional emails, text messages, postal mail, and display personalized online ads.
Security and fraud prevention: authenticate accounts, detect suspicious activity, and protect our Services and users.
Customer support: respond to inquiries and maintain communications.
Legal compliance: respond to legal requests, enforce our terms, and protect our rights.
We may disclose information:
With service providers: Shopify and other vendors for payment processing, analytics, shipping, fulfillment, and IT services.
With business and marketing partners: for promotions and advertising.
For legal purposes: compliance with law enforcement requests, litigation, or investigations.
During business transfers: such as mergers, acquisitions, or bankruptcy.
Relationship with Shopify:
Our Services are hosted by Shopify. Information you provide will be shared with Shopify and may be processed outside the U.S. Shopify is responsible for their use of your personal information. Learn more at the Shopify Privacy Policy.
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Review third-party privacy policies when visiting their sites.
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.
We implement reasonable security measures but cannot guarantee perfect security. Personal information is retained as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Depending on where you live, you may have rights including:
Access / Know: request the personal information we hold about you.
Delete: request deletion of your personal information.
Correct: request correction of inaccurate information.
Portability: request a copy of your personal information or transfer it to another service.
Opt-Out of Sale or Sharing for Targeted Ads: request not to have your information sold or shared for targeted advertising.
To exercise rights under CCPA or applicable U.S. privacy law, contact us using the details below. Verification may be required.
You may opt out of promotional emails using the unsubscribe link in emails. Non-promotional communications (order confirmations, account updates) may still be sent.
We may transfer your personal information outside your country of residence. If transferred from the EEA or UK, recognized safeguards such as Standard Contractual Clauses are applied.
We may update this Privacy Policy to reflect changes in our practices, operations, or legal requirements. The revised policy will be posted on this site with an updated “Last Updated” date.
If you have questions or wish to exercise your rights, contact:
Scently Hub
390 NE 191st St, STE 8260
Miami, Florida 33179, United States
Email: shano.butt3059@gmail.com
We are the data controller of your personal information under applicable U.S. privacy laws.
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